FAQs

Contact us on 06 355 8218 (Palmerston North) or 06 388 2029 (Taihape) straight away, and we can make an appointment for you.

Send us an email, call or leave us a voicemail, and we can reschedule your appointment. We appreciate if you can let us know well in advance, so we can offer your slot to another patient.

Of course. We respect that everyone has a preference, and to make your choice easier, we have a range of practitioners to choose from.

We accept Cash, Eftpos & Credit Card, Que Card, Farmers and Farmlands cards. We also offer Afterpay.

To keep our prices as low as possible we require full payment at the time of your appointment.

If you would like to build up credit for future treatment please let us know and we can provide you bank details to set this up.

Certainly. Please contact our Palmerston North or Taihape clinic and speak with our friendly reception staff who can help.

A hygienist’s job is to help keep your mouth in a good state of oral health, by helping to keep your teeth clean, providing you with advice, and giving treatment for any gum issues, including gum disease. Seeing a hygienist regularly can also help prevent cavities.

Yes, we can see any member of your family, regardless of age. There is a free service for children aged up to 12, provided through your local primary school. For more information about these services, please get in touch with your school or your Well Child provider. If your child is aged between 13 and 17, they are entitled to free dental care at our practice. Please note orthodontic treatment is excluded from the free service.

This is more common than you think. There can be a number of reasons for bleeding gums, including gingivitis, pregnancy, or just being overzealous with floss. If you have concerns, contact us to make an appointment to have it checked out.

Yes. However, it can depend on which trimester you are in, so we prefer to assess your situation on a case-by-case basis.

Your dentist will explain why they want to take an X-ray during your treatment. We now use digital X-rays, significantly reducing exposure to radiation. At the end of the day, it is your decision, and we will respect it.